Last updated 4 November 2026. Short version: no accounts, and nothing about you is kept on our server. There are no ads.
Who we are
Canada Bus is run from Edmonton, Alberta. We follow Alberta's Personal Information Protection Act (PIPA) and Canada's PIPEDA. The person responsible for privacy here answers at [email protected].
What stays on your phone
Your saved stops, groups, walk times and settings are kept in your browser (or the Android app) on your own device. We never see them. Clearing the site's data or removing the stop deletes them.
What reaches our server
To show times, your device asks our server for a stop's departures. When you search, the words you type go to our server, which looks them up for you. Our server does not log requests and does not save your location or searches.
Location: when you tap "Near me", your device sends your location to our server to find the closest stops. After that, your searches send a rounded area (about 1 km) so nearby results come first. If you set up groups like home and work, the app checks which one you're closest to on your phone; that location isn't sent anywhere. Location is only ever used after your browser or phone asks you and you say yes.
We look up addresses (Photon) and weather (Open-Meteo) from our server. Photon gets only the rounded area, and neither service sees your IP address.
Other services your device talks to
- Cloudflare carries the traffic to our server and may keep its own short-term logs, such as IP addresses, for security.
- When you open the map, the map loads from OpenFreeMap and its code from cdnjs (Cloudflare) and jsDelivr. They see your IP address, like any website you visit.
Visit counts
We use Cloudflare Web Analytics to see how many people visit and how fast pages load. A small script reports the page you opened, how long it took, your browser type and your country. It sets no cookies and doesn't follow you to other sites.
Ads and cookies
There are no ads on the website, the Android app or the wall board. We set no cookies ourselves.
Outside Canada
Cloudflare and Photon may handle data outside Canada, mostly in the United States and Europe, where local law can let authorities see it. Email us to ask how they handle it.
What we never do
- We don't sell or rent anything about you.
- We don't build profiles, and there's no account to link your visits together.
- Canada Bus isn't made for children under 13.
Your rights
You can ask what we hold about you and ask us to fix it. Since our server keeps nothing about you, the answer will usually be "nothing", but email us and we'll check within 30 days. If you're not happy with our answer, you can complain to the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.
Changes
If this page changes, the date at the top changes too. We'll ask again before using anything about you in a new way.
Questions
Email [email protected].